Reviews of Lending Tree

The following mortgage company reviews are submitted by actual users and do not represent the opinions or experiences of mortgage-ratings.com. mortgage-ratings.com is in no way affiliated with the brands, advertisers, merchants, or products discussed by its users. Consumer mortgage reviews and mortgage company ratings are informative for those wishing to use them, but they do not guarantee any level of performance by a merchant or other third party in any given transaction.

A good lender, but a slow lending process

I have to say that Lendingtree's commercials and advertisements must have done something. When I needed a loan, they were the first lender to come to my mind.

After seeing LendingTree commercials several more and more, my wife and I decided to give them a try with our new auto purchas as we didn't want to do the financing through the local dealership. After our past experience with Honda, we thought we would find a better rate outside of the dealership. We ended up going through several banks as well as our credit union however we couldn't get the rate we needed to afford the car.

Lendingtree.com has you submit your information on their website and they are suppose to then they go out and find banks that will loan you approve your loan/credit and have them contact you with the best rate. According to their commercials LendingTree can get you up to four different offers based on your credit history.

My wife and I have excellent credit, little credit card debt, we pay our bills and our mortgage on time so I was anticipating to get at least 4 offers. Turns out, I checked myemail the next day and only had one!

The rate ended up being a little better so we decided to go for out. Lending Tree's website states that they will contact you within 24 hours if you accept an offer. After 3 days, there was still no call. This slightly bothered us as the dealership only gave us a short window of time to bring in our outside financing for the price they were going to give us on the car.

Since we hadn't heard back from the banke we decided to contact Lending Tree and let them know that know one had contacted us. They went ahead and followed up for us; but by the time we heard back they told us that it would take several days. By the end of the day we then heard directly from the lender. In order for us to get the price on the car, we ended up going with the dealer's financing program which was just slightly higher than what Lending Tree had offered.

Had we received the fast reply from the Lending Tree lender,, we definitely would have gone ahead with their financer. Unfortunately, they never replied fast enough to meet our needs.

What was truly disappointing for us is that the commercials advertise that they will sending you up to 4 offers with banks competeting for the lowest rate. This wasn't the case. The application process at Lending Tree also seemed a bit lengthy and we needed to disclose a lot of personal info. Although we felt our information was secure, the process seemed a bit unecessary.

Had their response time been much quicker, I think we would have ended up financing through Lending Tree. However, we still don't know if it was lending tree or the financing bank that dropped the ball. Even though we didn't use their service, I could tell that they mean business. Once we submitted our info, they took care of most of the work; however, it was a bit slow for our needs.

They severly damaged my credit score

I second what a previous reviewer stated!!!! …WATCH OUT IF YOU SUBMIT INFORMATION TO LENDING TREE!!! If you use Lending Tree, A ton ( I had 100+). lenders that will end up pulling your credit report up in a short amount of time--It was lethal to my credit score. Please be careful. My credit score was severely damaged by using Lending Tree.

Not much to offer

I submitted online for LendingTree and received 3 offers within a few days; however, most of them were basically worthless. The rates their partners provided were ridiculous. I called them up and they said that if I had better credit I would receive r offers.

Bad service this time around

I have used LendingTree in the past and was pretty pleased with the service I got. This was 2 years ago. I just refinanced my loan with Lending Tree and it took almost 3 months to close. I got the complete run around this time. Halfway through the closing process my loan agent disappered. I had some other bad experiences with other agents. They told me they're selling my loan within the next few months and honestly...I'm very pleased about it.

I'd consider them again.

Overall, I'd say that I've been pretty pleased with Lending Tree. You don't get the personalized service you would from a local bank, but so far they've been pretty straightforward in their service. I'd consider Lendingtree again.

Consistently GREAT service

I’ve had a great experience with LendingTree. I was impressed as most of the lenders they referred us to have been extremely knowledgeable and helpful. There was one loan company who did tell me one thing over the phone and then sent me GFE's that weren’t accurate, but I’m not sure if it was a mistake or not. We chose a lender and so far its been good. We close in July and I’ve been in constant touch to avoid any surprises. Consistently, they quoted me the same rate (5.87% for 100% financing) and they took care of the appraisal and closing faster than I anticipated. I had heard bad stories about lending tree in that they pull your credit report over and over again, so I decided to check it. There weren’t any excessive lookups on my credit report and my credit score remained untouched. No Lending Tree complaints here!

Nothing but a positive review

I bought my first home through a local broker and I really did not shop around for other lenders. My broker handled all of the mortgage paperwork and the mortgage, so I didn’t learn too much about the process other than not to do it again. I figured the mortgage industry would be as competitive as other commissioned based purchases. I wasn’t expecting to get the cold shoulder when I would tell the brokers that they were in the in the ball park, but that there rates and fees were high than their competitors. I swear they would get irritated if I even mentioned that I was looking around for a mortgage. On something so important I assumed that mortgage brokers would value a customer who was frugal with their funds. Anyway, I received some very high mortgage quotes a few that were within reason, a few that sounded good, and some so far out of whack that I questioned what they were smoking.

So here I am and decided to call Lendingtree, as I had seen several of their television commercials. By the way, I was extremely impressed with their service results up to this point. The person that followed up was informative, was awesome in following up promptly via email and calling me. They ended up calling me back with a few really great sounding offers.

I’d like to hear more from anyone here who has used Lendingtree before from quote to funding and how the experience went. In reading some Lendingtree complaints there seems to be both positive and negative reviews. The positive reviews tend to be from people who used Lendingtree and the negative reviews seem to be from people who never really financed, but only went through the initial contact and paperwork.

If you used them for your mortgage and are frustrated, please post your comments. I’m curious as to what more people say about Lendingtree.com.

Make sure they don't hit your credit score

Serious advice here…Watch out if you use Lendingtree. A ton of lenders will end up pulling your credit report up in a short amount of time which can be devastating to your credit records. Please be careful. My credit score was damaged by using Lendingtree.

Pleased with Lendingtree

My Lendingtree experience was positive. Several years ago, I wanted to refinance my to lower the interest rate and to consolidate my first and second mortgages. I went online and completed the application and received the typical responses from the Lending Tree lenders. During the process, a friend of mine was also using Lending Tree to refinance. He finally went with one lender which on the surface, seemed like a great deal. He said the guy told her to come back with his best offer and he'll either meet it or beat it. So I talked to this lender and also decided to go with them. But during the time I was going through Lending Tree, they had a special promotion where if you finance through LendingTree and applied for a Fleet credit card, you would receive a two hundred dollar credit applied to the Fleet credit card. I decided to take advantage of that offer; however, when I received my card, the $200 credit wasn’t on the card. I contacted Lending Tree's customer service and discovered that because I used an alternate lender that was one that was provided to me when I filled out my online application, that I wasn’t eligible for the $200 credit (even though I still used a Lendingtree lender).

I can see why I didn't receive the credit, but I still felt that it was a bid shady. Anyway, I spoke with my loan agent who agreed to honor the promotion in good faith. They definitely looked out for me.

Good service, but they couldn't match my credit union

I was in the market recently for a HELOC to do some home improvements and repair projects. that are currently underway. I went with Lending Tree after talking to Ditech.com and e-Loan. Ditech wasn’t even in the ballpark in their offer compared to the others. E-Loan was also my second option when it came to not so great terms. I was pretty shocked because I was expecting them to have a better rate and terms. Ultimately, I couldn't pass up the rate and terms that my local credit union' was able offer. The HELOC I got from them is a .25% below prime variable for 10 years and becomes fixed at the then current prime minus the .25% for the balance of the loan term (which is also 10 years). They paid all closing fees so I didn’t have to spend a dime.. This was all reflected on the GFE and in the HELOC documents. The only catch is that I have to keep the HELOC in effect for 2 years or I would have to repay the credit union the closing fees. Lendingtree was okay, but I would definitely look around locally for other alternatives.

Still waiting for my $500 gift card

I bought my condo in November of 2005 and was promised a gift card of $500. I have followed up a few times and keep telling them that I haven’t received my card. Its now 7 months later and they still haven’t sent me my $500.

Worth Checking Out

Lendingtree seems to be an okay service. I know that they work with some of the biggest names in the lending and finance world and they were able to help my wife and I out as we were making some important financial decision. Our experience was fairly positive, but I wouldn’t say that my loan agent was the most knowledgeable person in the world when it came to local laws and our mortgage application. Still though, they might be worth looking at. They’re website had a ton of tools that did help us out in making our decision. Since they shop around for the best lender, you probably just have to logon to the site yourself and give it a try. They weren’t able to offer us the ‘best’ rate out there, but overall we were pretty pleased and still ended up saving money on interest charges.

I didn't lend through them, but they helped my search.

What got me interested in LendingTree was there advertisements that I kept seeing all over the TV and Internet. They promised to find the best possible rate by searching. I went to their website and completed the online application process. I had to submit a great deal of personal info and from the junk mail I’ve received ever since I can guarantee that their selling it to some third party companies. I thought the forms were a bit lengthy, but I’m guessing that their similar to any other lending application.

Because I tend to look for the best rate, I contacted a mortgage broker locally that was suggested by my realtor. The local guy ended up getting me a rate of over 1% lower than the 3 lending tree offers. I ended up calling the company that offered me the best rate through Lending Tree and told them that I had offers elsewhere and to see if they would match the rate through my local lender. They ended up telling me that because they focused on people with bad credit, that there wasn’t much I could do. I called again and spoke with a different agent and was pretty much told the same thing.

I ended up going with my local broker and am saving several hundred dollars per month on my loan. I wasn’t too impressed with Lending Tree, but they might work for someone with a different background than mine.

Simple yet Reliable

A few years ago, I applied for a $50,000 HELOC with Lending Tree. They advertised that they would send 4 quotes from 4 different institutions and exceeded my expectations by sending me 10 quotes from 5 lenders. I had been shopping around, before I tried Lending Tree, so I knew they had found me the best rates.

After studying my options,I accepted the best one they had provided. The application process was pretty simple. I spoke with a Loan officer, who took some info over the phone pretty much going over the key points on my online loan ap. I did have to dig up some paperwork for them including pay stubs, tax returns, etc, but most of this is to be expected with any loan.

It took about a week and a half for them to send an appraiser over to my house to asses the current market value and set a closing date for the HELOCa fair market value for my house and then set a closing date.

Almost 3 weeks later, they sent a mobile notary to my home and we went over paperwork together, notarizing my signature on some of the paper and within 72 hours, I had a nice deposit directly into my checking account.

Since the housing market had been booming, I noticed loan rates for 30-year loans were at almost all time lows. I thought I'd try a few alternatives and shop around for the best rate, but eventually found myself back on Lending Tree's Website. I applied for the second time, and within minutes I had received my 4 offers as promised. Once again, Lending Tree impressed my by finding me rates that were .25% to .65% better than what I was able to find doing my own research.

Within 24 hours I was back on the phone with the Lending Tree Loan Officer to complete a short phone interview. He was extremely knowledgable and courteous and made we aware of the closing costs which came out to be around $3000. Just so you know, you do have to pay about 10% of the closing costs upfront.

I made the deposit and realized that there was an extra $3000 in closing costs on my statement, I decided to call my Loan Officer who quickly explained that an escrow account is reserved just as a backup to cover insurance and taxes. He stated that after closing when my current load is paidoff, that the additional $3,000 would be refunded. Once they explained these hidden charges, It seemed fair. After all, I was going to get my money back.t when the loan is funded. Fair enough.

After a bit of confusion and once everything was explained, I called them to expedite my paperwork and get this loan put behind us. The whole process took about 40 days; however, some of this was my fault as I was lacking some paperwork. Overall, I was pretty impressed with LendingTree Mortgage, They ended up delivering what they had promised.

A Great Experience

Last year I realized that between my 4 credit cards and outrageous late fees and interest rates that I should consolidate my cards into one monthly bill.

I considered loan consolidation before, but never thought about trying it through an online lender. I had some bad experience with online lending programs when I purchased my condo, so I was reluctant to try it again. With my mortgage, I felt that I was doing all of the leg work and writing a commission check to my loan officer who was sitting back doing nothing. I ended up trying Lending Tree randomly, but overall I'm glad to share my experience.

I guess I found Lending Tree because of their catchy commercials on tv. I was hesitant to go through individual banks and financers putting my personal information all over the world wide web, so I felt better submitting it through one source. I thought their website was easy to use and the application was pretty straight forward. They had some great faq's which helped me decided what type of loan I should apply for.

I went through the initial application process and ended up choosing the most appropriate loan consolidation plan using the equity I have in my condo.

Although I submitted quite a bit of information, I think it would be similar with any other loan process. The entire process took about 35 minutes to complete all the missing fields. I had an email confirmation my loan application in my inbox within minutes.

Within 24 hours I received another email that stated I had 4 offers waiting for my review. I logged back into their website and chose the best one based on the rate they had offered. They were all local and I was familiar with the brands that were submitting to me. Once I accpeted, Lendingtree did most of the follow up for me. I had a short interview with the loan officer on the phone who went over the necessary paperwork I needed to submit such as tax forms, pay check stubs, etc. After I sumitted all of my info, I got my approval and consolidation within a week. I thought this was a fantastic turn around time considering I was consolidating 4 different credit cards which I could now close.

I recommend LendingTree for anyone who is doing bill consolidation or mortgage refinancing. This was one of the easist transactions I've ever accomplished.
Thanks Lending Tree!

Lending Tree Good, Its Banks' Bad

I only gave this review 1 star, because I was more disappointed with the Lending Bank that Lending Tree referred us too. Lending Tree did their part and ended up getting us 4 different offers; however, we ended up with a financing company that turned out to be a bad nightmare. I should have done more research, but the bank we were working with was terrible, had bad customer service, lost paperwork, etc. etc. They didn't return phonecalls and didn't even show up for the appraisal ontime which added days to our application.

LendingTree.com's site is is fairly easy to use and it only took about 20 minutes to complete the necessary paperwork. As promised we received our quotes the next day. Again, my experience with lending tree was extremely positive, however, the bank they suggested was a complete disapointment.

Didn't work for me.

Watch out! LendingTree advertises itself as one stop shop for mortgage refinancing; however, they are in the business to close loans and not necessarily look out for your best interest.

I have never taken out a mortgage and felt a bit suckered in to their point system which they kept trying to sell me on. (Which was about an additioal $5,000). Also, I didn't realize that the loan amount had to be at minimium 60k. I found this out after completing the application and spent time on the phone with them. ALthough I think they had good intentions, I couldn't end up using them . My Lending Tree Review probably isn't the best, but they really couldn't do that much for me to mortgage my house.

I would look elsewhere

I had tried using Lending Tree to refinance my mortgage. I ended up getting the three bids as they had promised, but they were all from the same lender. Bummer. The rates from this one lender seemed a bit higher than I was expecting and to what some of their competitors were advertising. I know that most people don't get the lowest advertised interest rate, but it was still disappointing.

What got me though is that I had applied for a fixed rate loan, and the only thing they sent me results on were ARMS. I never ended up using Lending Tree due to the fact that the bank they were referring me to couldn't give me the rate I needed.

Good Service - Actual lenders service is unknown.

A while back I wanted to consolidate a lot of my debts by taking out a HELOC. I shopped around locally, but I wasn’t sure if I was getting the best rates or not. Anyway, I had heard of Lending Tree and decided to check out their website and see what they were offering.

Their website was pretty straightforward. They needed a TON of personal information which was time consuming to complete, but necessary (I guess). I ended up submitting my application and the next morning I had 3 offers waiting for me. They all had pretty similar rates, but I ended up deciding to check with the offer that City Bank had provided.

I spoke with one of the loan agents and was told that my initial quoted interest rate was not guaranteed, but is based on qualifications. The rate they quoted me on the phone turned out to be much higher than I was told it would be.

Anyway, a few weeks later I thought I’d try it again. I logged onto LendingTree and completed the application again. I ended up getting 3 more offers and ended up with a new company that wasn’t presented the first time.

Overall, I think Lendingtree was helpful, but I probably could have done it without them. One thing I know is that they sell your information as about a week after the first time I filled out their online form, I started to receive substantial amounts of junk mail. If you use their website and aren’t in a rush. Wait a week or two and try again, you’ll probably get new offers that may or may not be better.

No Complaints!

I’m finally finishing up all of the last minute details for my LendingTree HELOC loan. I know that they LendingTree’s rates were fairly competitive, but I was expecting them to give me a mortgage rate similar to when I first refinanced my mortgage. I called the Lendingtree customer service number to inquire why I wasn’t getting the best mortgage rate. The agent on the phone was extremely pleasant and helpful. They explained that HELOC rates are generally higher than a standard mortgage rate as they are riskier loans for the banks to handle. I decided that I would shop around, but after a week or so I was back on the phone with LendingTree. They gave me great service and were extremely knowledgeable in their industry. The rates ended up being significantly lower than my local mortgage broker. I haven’t had any problems with them since

They messed up my credit

I have plenty of Lending Tree complaints. Since I have applied for a Lending tree loan, I have had 10 credit inquires on my credit report that I know originated from Lending Tree. They ended up sharing my personal data with numerous lenders and I have spent months trying to have these inquiries removed off my credit record. They really deceive customers and potential customers into thinking that they will look at your score once. My FICO score has dropped by almost 30 points due to Lending Tree. Everytime I call the LendingTree phone number they have listed, I get the runaround. I wouldn’t even bother visiting their website. Find a local mortgage broker instead and get personalized service without the hassles of big corporations.

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